Refund Policy

This Refund Policy applies to paid digital content on IQ HACKER, including IQ test result reports.

Fees are as shown on the service screens, and payments are processed through our designated payment gateway (PG).

You may request a full refund if, after payment, you could not view or download the result report or did not receive the email due to system errors, duplicate charges, or payment verification failures.

If the service is not properly provided due to our fault, we will provide a full refund or re-deliver the same service.

Due to the nature of digital content, refunds for change of mind or dissatisfaction with scores/content may be limited after result report viewing, download, or email delivery has begun.

Where you agreed to the refund limitations before payment and content delivery has started, withdrawal rights may be limited to the extent permitted by applicable law.

Please contact us via the Contact page or contact@iq-hacker.com with your payment date, payment details, and reason for the request.

Once approved, refunds may take several business days depending on PG and card issuer policies.

Some methods (e.g. mobile billing or virtual accounts) may have different refund rules under PG or carrier policies.

Refund inquiries: contact@iq-hacker.com / 070-4117-7178

This policy may be updated for legal or service changes and will be posted on this page.